Pharma Life Sciences Calendar Issue - Activities drill down (Doc ID 2153513.1)

Last updated on OCTOBER 04, 2016

Applies to:

Siebel CRM - Version 15.6 [IP2015] to 16.0 [IP2016] [Release V15 to V16]
Information in this document applies to any platform.

Symptoms

On : 15.6 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
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Calendar should show the last event instead of the one that is clicked on

EXPECTED BEHAVIOR
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Calendar should show the event that is clicked on

STEPS
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Within Siebel Pharma, from the Home Page, drill down on calendar. 
1. Create Calendar Activity with description App1 starting at 3 PM. 
2. Create another Calendar Activity with description App2 starting at 5PM
3. From the Home page  drill down in Calendar applet on App1, instead it took you to Activity 2 which starts at 5PM (the later activity)
BUSINESS IMPACT
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The issue has the following business impact:
It take user the wrong activity after drilling down on the Calendar 

Cause

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