Pharma Life Sciences Calendar Issue - Activities drill down
(Doc ID 2153513.1)
Last updated on AUGUST 19, 2022
Applies to:
Siebel CRM - Version 15.6 [IP2015] to 16.0 [IP2016] [Release V15 to V16]Information in this document applies to any platform.
Symptoms
On : 15.6 [IP2015] version, Client Functionality
ACTUAL BEHAVIOR
---------------
Calendar should show the last event instead of the one that is clicked on
EXPECTED BEHAVIOR
-----------------------
Calendar should show the event that is clicked on
STEPS
-----------------------
Within Siebel Pharma, from the Home Page, drill down on calendar.
1. Create Calendar Activity with description App1 starting at 3 PM.
2. Create another Calendar Activity with description App2 starting at 5PM
3. From the Home page drill down in Calendar applet on App1, instead it took you to Activity 2 which starts at 5PM (the later activity)
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
It take user the wrong activity after drilling down on the Calendar
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |