Enable Component Group Fails (Doc ID 2155786.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel eHospitality - Version 8.0.0.13 [20448] and later
Information in this document applies to any platform.

Symptoms

On : 8.0.0.13 [20448] version, System Admin

When attempting to enable a component group (EAI),
the following error occurs.

ERROR
-----------------------
SBL-ADM-60070: Error reported on server 'Gateway Server' follows:
SBL-SCM-00028: Key not found


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log on to Server Manager
2. Run command, enable component group EAI

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit EIM job for training purpose.

Cause

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