iPad Keypad Not in Sync With Sibel Mobile App

(Doc ID 2157135.1)

Last updated on AUGUST 08, 2016

Applies to:

Siebel Mobile Applications - Version 8.2.2.14.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Few use cases:
1. the keypad icons on right top '^' and 'v' doesn't work as expected on a
list applet, after editing the first field and hit 'v' it is navigating to
the form applet below instead of the next field.
2. Keypad does not identify numeric fields and displays standard keypad
instead of numeric one. example, go to any Phone number fields, you will
still notice Alphabets in Keypad.

Cause

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