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Method BCNextRecord Of Standard BS "SIA BC Utility Service" Generates Wrong SQL-Query (Doc ID 2160028.1)

Last updated on MARCH 22, 2023

Applies to:

Siebel CRM - Version 15.10 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.10 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
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Method BCNextRecord of Standard BS "SIA BC Utility Service" generates wrong SQL-Query 

The BS step from the workflow process loops through a set of records and the Where Clause becomes longer and longer : the Search Spec is added repeatedly to the conditions. 
 

EXPECTED BEHAVIOR
-----------------------
For a Workflow with:Start, BS step, Decision point and End step, BS step with Business Service Name: SIA BC Utility Service and Business Service Method: BCNextRecord. In the log file, the same Search Spec should not be added repeatedly to the conditions.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create workflow process with 4 steps: Start, BS step, Decision point and End step.
2. BS step with Business Service Name: SIA BC Utility Service and Business Service Method: BCNextRecord
3. Simulate the workflow process


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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