Report Button Missing In Tangerine Theme

(Doc ID 2160374.1)

Last updated on JULY 14, 2016

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


On : [IP2013] version, Reports
Report button missing in Tangerine Theme

When is changed theme to Tangerine from Gray the report button disappears (on patchset 6 Open UI version /Chrome). However when the Chrome is refreshed the button reappears. But again logout and relogin makes the button invisible which can be made visible by a refresh again.


When using Tangerine theme the report button should be active and available.


1. Go to User Preferences -> Behavior
2. Choose: Navigation Control: Tab and Theme: Tangerine Tab
3. Logout
4. Login back (the Report button is not available)

The issue has the following business impact:
Due to this issue, users cannot create reports.


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