Problem with Column rearrangement using Mouse hold and Drag (Doc ID 2161265.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.0 [IP2015] version, Client Functionality

Steps to replicate:
In some object (Eg :service Request)
1)Move to the end of horizontal scroll bar in list applet .
2) Hold any column header and drag to rearrange it.
3)Now the selected column is very far from mouse cursor and difficult to arrange.

Please refer attached webex for better understanding

ACTUAL BEHAVIOR
---------------
selected column is very far from mouse cursor and difficult to arrange.

EXPECTED BEHAVIOR
-----------------------
selected column is very far from mouse cursor and difficult to arrange.- It should not be the case.

STEPS
-----------------------
Steps to replicate:
In some object (Eg :service Request)
1)Move to the end of horizontal scroll bar in list applet .
2) Hold any column header and drag to rearrange it.
3)Now the selected column is very far from mouse cursor and difficult to arrange.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Usability issue

Cause

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