Incorrect Hierarchy Icon for Order Line Items (Doc ID 2161390.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.16 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.16 [IP2013] version, Order Management

Incorrect Hierarchy icon for Order Line items.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create a simple product with below structure
CP1
|_P1
|_P2
2) In tools query for the Applet Order Entry - Line Item List Applet (Sales) for the field "Item Price - Display" and set the property "Total Required" = Y
3) Compile the changes
4) Create a new Order
5) In the line items select the product CP1. The order line times looks like
 CP1
|_P1
|_P2
6) Now select the Product P2 and navigate to Sales Orders>>Pricing Tab
7) Navigate back to Line items view.

Result: The line items hierarchy is expanded but the icon shows that of collapse.



Cause

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