Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 22.214.171.124.16 [IP2013] and later
Information in this document applies to any platform.
On : 126.96.36.199.16 [IP2013] version, Order Management
Incorrect Hierarchy icon for Order Line items.
The issue can be reproduced at will with the following steps:
1) Create a simple product with below structure
2) In tools query for the Applet Order Entry - Line Item List Applet (Sales) for the field "Item Price - Display" and set the property "Total Required" = Y
3) Compile the changes
4) Create a new Order
5) In the line items select the product CP1. The order line times looks like
6) Now select the Product P2 and navigate to Sales Orders>>Pricing Tab
7) Navigate back to Line items view.
Result: The line items hierarchy is expanded but the icon shows that of collapse.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms