Microsoft Outlook to Siebel Open UI Drag and Drop Issues (Doc ID 2162776.1)

Last updated on OCTOBER 26, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.14 [IP2014] and later
Information in this document applies to any platform.

Goal

The following issues are occurring with the Microsoft Outlook to Siebel Open UI Drag and Drop:

  1. Not allowing drag and drop of embedded images from email
  2. Not allowing drag and drop of meeting invites
  3. Not allowing drag and drop of formats other than msg
  4. Deleting mails from Outlook when dragging and dropping into the Firefox browser.

Solution

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