Mobile Keypad Doesn't Pop Up on a List Applet when Focus is Placed on a Field (Doc ID 2164047.1)

Last updated on JULY 25, 2016

Applies to:

Siebel Mobile Applications - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Login to a Mobile Application either using Siebel App or Safari browser on iPad.
Go to any List Applet or Pick Applet.
Click on the field you want to edit.
Notice that only a focus is placed and a second touch is needed to get the field to edit or Keypad Pop up.

A variation of the same:
1. switch to query mode on a List Applet and click on any field you want to search.
2. See no keypad pop up. (just a highlight)
3. Now again click the same field once again
4. Keypad pops up.

Cause

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