Siebel Migration Wizard Error from 8.1.1 SIA to 15.0 (Doc ID 2164560.1)

Last updated on JULY 27, 2016

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
IBM AIX on POWER Systems (64-bit)

Symptoms

On: 8.1.1 SIA [21112] version, Installation

When attempting to migrate Siebel environment from 8.1.1 to 15.0, 15.0 Migration Wizard ended with the following java exception:

ERROR
-----------------------
java.lang.StringIndexOutOfBoundsException
at java.lang.String.substring(String.java:1109)
at com.oracle.siebel.apiinstaller.MigrationUpdateUtil.getFileText(MigrationUpdateUtil.java:561)
at com.oracle.siebel.apiinstaller.MigrationUpdateUtil.getSiebServerInfoFromUnix(MigrationUpdateUtil.java:234)
at com.oracle.siebel.apiinstaller.MigrationUpdateUtil.getSiebelServerInfo(MigrationUpdateUtil.java:109)
at com.oracle.siebel.apiinstaller.MigrationUpdateUtil.updateSiebServer(MigrationUpdateUtil.java:85)
at com.oracle.siebel.apiinstaller.MigrationUpdateUtil.updateServers(MigrationUpdateUtil.java:57)
at com.oracle.siebel.WizardHandler$1.run(WizardHandler.java:240)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade Siebel Environment from 8.1.1 to 15.0 using migration wizard
2. 15.0 Migration Wizard ended with java exception
3. On the wizard it shows that Migration Successful

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot continue with the patching process.

Cause

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