Gateway Cluster Service in Failed Status (Doc ID 2164612.1)

Last updated on MARCH 17, 2021

Applies to:

Siebel CRM - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

No Errors in Siebel logs.

Steps:

Configure the gateway in active/passive mode on a MSFT Cluster.

Add the Siebel Gateway Generic Service to Cluster.

Create Siebel services on node2 by running cluster bat file.

Export ODBC setting from node1 and created ODBC connection on node2

Try to startup the Gateway Cluster Service.

Gateway fails to come up Online on both the Nodes whereas when starting from Windows Services there is no issue.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.