Ecomm Crash with Crashing Pattern BaseMCopy

(Doc ID 2165014.1)

Last updated on AUGUST 15, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.7 [IP2014] version, System Admin

When attempting to Perform a query in Order management , the application crashes

ERROR
-----------------------
SBL-OSD


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Line 87792: EventContext EvtCtxApplet 4 0013366956d1645f:0 2016-02-28 13:26:40 SIS OM Products & Services Root List Applet (Service) - Tiny (NewQuery)
Line 91563: EventContext EvtCtxApplet 4 0013366956d1645f:0 2016-02-28 13:26:42 SIS OM Products & Services Root List Applet (Service) - Tiny (ExecuteQuery)
Line 218805: EventContext EvtCtxApplet 4 0013366956d1645f:0 2016-02-28 13:26:55 SIS OM Products & Services Root List Applet (Service) - Tiny (NewQuery)
Line 221238: EventContext EvtCtxApplet 4 0013366956d1645f:0 2016-02-28 13:26:57 SIS OM Products & Services Root List Applet (Service) - Tiny (ExecuteQuery)
Line 802616: EventContext EvtCtxApplet 4 0013366956d1645f:0 2016-02-28 13:27:50 SIS OM Products & Services Root List Applet (Service) - Tiny (NewQuery)
Line 805047: EventContext EvtCtxApplet 4 0013366956d1645f:0 2016-02-28 13:27:54 SIS OM Products & Services Root List Applet (Service) - Tiny (ExecuteQuery)
Line 1388154: EventContext EvtCtxApplet 4 0013366956d1645f:0 2016-02-28 13:28:40 SIS OM Products & Services Root List Applet (Service) - Tiny (NewQuery)

Cause

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