MULTI ROW SELECT CHECKBOX DISPLAY CANNOT HOLD SELECTION OF MULTIPLE RECORDSETS (Doc ID 2165088.1)

Last updated on JULY 31, 2016

Applies to:

Siebel CRM - Version 8.1.1.4 [21225] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.5 [IP2014] version

ACTUAL BEHAVIOR
---------------
Issue with Applet User Prop Multi Row Select Checkbox Display

When checkbox are ticked to select records on first page, then user navigate to second page(next recordset), and select few more records, and When returning back to first recordset, the selected records for first recordset are lost.

EXPECTED BEHAVIOR
-----------------------
The Selected Records of First recordset are still under selection.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select few rows in the List Applet using Multi Row Select control.
2. Navigate to 'Next Record Set'.
3. Select few rows using Multi Row Select control in the current Record Set.
4. Navigate back to previous set using 'Previous Record Set'.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to select multiple records of various recordsets.

Cause

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