Single byte kana (Hankaku kana) can not be handled correctly in email response
Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 126.96.36.199  and later
Information in this document applies to any platform.
When sending an email which includes Single byte kana (Hankaku kana) to an email address used by email response, the single byte kana characters are automatically converted to double byte kana.
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