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Proposal Document Not Populating Any Data (Doc ID 2166701.1)

Last updated on DECEMBER 07, 2018

Applies to:

Siebel CRM - Version 15.10 [IP2015] and later
Information in this document applies to any platform.

Symptoms

Proposal Document is generated but it is not populating any data

Reviewing the log, the following error was found:
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SBL-EDC-00169: No rows returned by current BusComp query to export!
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STEPS
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1) Create a Proposal Template

2) Go to Quotes > Documents

3) Add the Template just created

4) Generate proposal

5) blank document generated due to error below

ObjMgrBusServiceLog Error 1 000002c757983867:0 2016-07-27 11:11:17 (docxprtsvc.cpp (1317)) SBL-EDC-00169: No rows returned by current BusComp query to export!

ObjMgrBusServiceLog InvokeMethod 4 000002c757983867:0 2016-07-27 11:11:17 Business Service 'Document Exporter' invoke method 'Export' Execute Time: 0.005 seconds.

ObjMgrBusServiceLog InvokeMethod 4 000002c757983867:0 2016-07-27 11:11:17 End: Business Service 'Document Exporter' invoke method: 'Export' at 1f0e2ba0

ObjMgrLog Error 1 000002c757983867:0 2016-07-27 11:11:17 (docgensvc.cpp (2020)) SBL-EDC-00195: No record is returned for runtime table 'SDM Payment List Applet', the table will not be incorporated into the document.

Once above has been resolved a second error was occurring:

ObjMgrBusCompLog Error 1 0000027257983fad:0 2016-07-28 05:45:23 (bcfile.cpp (2089)) SBL-UIF-00228: The file 'S_LIT_1-2SZ2U_1-7EFT.SAF' could not be found.

eDocProposalEvent ProposalError 0 0000027257983fad:0 2016-07-28 05:45:23 Proposal Service: Error: Error getting file

ObjMgrLog Error 1 0000027257983fad:0 2016-07-28 05:45:23 (docgensvc.cpp (2006)) SBL-EDC-00197: Error occurred in getting the component file 'end_note' from section 'End_Note'. This component will not be incorporated into the document.

Cause

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In this Document
Symptoms
Cause
Solution


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