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Upgrade Promotion - GetPromoUpgradeEligibility Signal Called For All Promotions With EligibilityDisplayMode = 2 (Doc ID 2166783.1)

Last updated on AUGUST 03, 2018

Applies to:

Siebel CRM - Version 15.10 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.10 [IP2015] version, Order Management

ACTUAL BEHAVIOR
---------------
Customer recently upgraded from 8.1.1.11 to IP 15.10. After the upgrade, they were facing issue in Upgrade Promotion. It takes more than 30 minutes to open the "ISS Promotion Upgrade Popup Applet". Sometimes, it does not even open the pop-up applet.


EXPECTED BEHAVIOR
-----------------------
ISS Promotion Upgrade Popup Applet should open faster

Changes

 

Cause

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