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Upgrade Promotion - GetPromoUpgradeEligibility Signal Called For All Promotions With EligibilityDisplayMode = 2 (Doc ID 2166783.1)

Last updated on FEBRUARY 09, 2019

Applies to:

Siebel CRM - Version 15.10 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.10 [IP2015] version, Order Management

ACTUAL BEHAVIOR
---------------
Customer recently upgraded from 8.1.1.11 to IP 15.10. After the upgrade, they were facing issue in Upgrade Promotion. It takes more than 30 minutes to open the "ISS Promotion Upgrade Popup Applet". Sometimes, it does not even open the pop-up applet.


EXPECTED BEHAVIOR
-----------------------
ISS Promotion Upgrade Popup Applet should open faster

Cause

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In this Document
Symptoms
Cause
Solution
 Repo Changes
 The following Projects should be locked:
 Add a new Class Object in Siebel Tools
 Add the new “ISS Promotion Upgrade Aggregate VBC” to the “Account” Business Object
 Changes the “ISS Promotion Upgrade Popup Applet” Applet to point to the new business component
References


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