Upgrade Promotion - GetPromoUpgradeEligibility Signal Called For All Promotions With EligibilityDisplayMode = 2

(Doc ID 2166783.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.10 [IP2015] and later
Information in this document applies to any platform.


On : 15.10 [IP2015] version, Order Management

Customer recently upgraded from to IP 15.10. After the upgrade, they were facing issue in Upgrade Promotion. It takes more than 30 minutes to open the "ISS Promotion Upgrade Popup Applet". Sometimes, it does not even open the pop-up applet.

ISS Promotion Upgrade Popup Applet should open faster


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms