Business Service Method "REFRESHCURRENTAPPLET" Does Not Work When Called From EventLog (Doc ID 2166915.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 15.3 [IP2015] and later
Information in this document applies to any platform.
Hi ,

I have a functionality where i need to parse some data in eventlog and then refresh the screen and show data captured (after screen refresh)
This is what i have done
* Created a custom business service
* Coded precaninvoke of that business service method to true , and returned "Continue" = TRUE" in PreInvoke for that business service method
* This method sets a business component value and calls UI Navigation Business service , method = RefreshCurrentApplet , Arg Refresh All = Y
* The value of business component field is set but screen does NOT refresh , till i click on applet

Screen refresh works if i call (UI Navigation ) this business service from EventResponse . Even if i call UI Navigation ( rather than calling my custom business service ) it does not work from event log .

Symptoms

 

* The value of business component field is set but screen does not refresh , till i click on applet
Screen refresh works if i call (UI Navigation ) this business service from EventResponse . Even if i call UI Navigation ( rather than calling my custom business service ) it does not work from event log .

Changes

 none

Cause

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