Siebel Open UI - Message Broadcast is showing HTML Tags
(Doc ID 2167677.1)
Last updated on SEPTEMBER 17, 2021
Applies to:
Siebel CRM - Version 15.3 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
On : 15.3 [IP2015] version, Client Functionality
Reproducible in standard (vanilla).
Only occurs in Open UI.
ACTUAL BEHAVIOR
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Siebel Open UI - Message Broadcast is showing the entire text including HTML tags.
In HI this is working fine as HTML tags are parsed. The problem only occurs in OUI.
EXPECTED BEHAVIOR
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The message broadcast in Open UI is showing the text without the HTML tags.
STEPS
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1) Navigate to Administration Communication > Broadcast Messages
2) Create a message with HTML tags - Hello
3) Refresh the application to see the message notification at right hand corner of the screen besides the PDQ's.
4) The message comes with HTML tags.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |