Siebel Open UI - Message Broadcast is showing HTML Tags
(Doc ID 2167677.1)
Last updated on SEPTEMBER 17, 2021
Applies to:
Siebel CRM - Version 15.3 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
On : 15.3 [IP2015] version, Client Functionality
Reproducible in standard (vanilla).
Only occurs in Open UI.
ACTUAL BEHAVIOR
---------------
Siebel Open UI - Message Broadcast is showing the entire text including HTML tags.
In HI this is working fine as HTML tags are parsed. The problem only occurs in OUI.
EXPECTED BEHAVIOR
-----------------------
The message broadcast in Open UI is showing the text without the HTML tags.
STEPS
-----------------------
1) Navigate to Administration Communication > Broadcast Messages
2) Create a message with HTML tags - Hello
3) Refresh the application to see the message notification at right hand corner of the screen besides the PDQ's.
4) The message comes with HTML tags.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |