List Applet Associated To A Tree Applet Not Getting Refreshed Correctly (Doc ID 2167895.1)

Last updated on JULY 12, 2017

Applies to:

Siebel CRM - Version 8.2.2.14.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

If there are multiple fields in the tree applet (more than can be listed in the list applet) and you navigate to the last field, the list applet is not showing the appropriate field. Also, all the context of the fields is lost when navigated back to the first node 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In OpenUI, navigate to Service Requests - Explorer
2. Create more than 10 Service Requests
3. Select the 11th record. The list applet is not showing the corresponding record

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms