HTTP Error 503 The Service Is Unavailable. (Doc ID 2168865.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel eCommunications - Version 8.2.2.4 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.4 SIA [23030] version, System Admin

When attempting to access siebel ecomm Url,
the following error occurs.

ERROR
-----------------------

HTTP Error 503. The service is unavailable.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. access eCommunicationsObjMgr_enu URL

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access URL .

Changes

 
We found new Add Ware application called "Web Companion" installed last week

Cause

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