My Oracle Support Banner

Email Merge Fields cannot use a 1:M relationship (Doc ID 2168932.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version 8.1.1.14.8 [IP2014] and later
Information in this document applies to any platform.

Goal

Customer had configured the Marketing application:

- Customer added a merge fields called 'Order number'

- In the db there are multiple order numbers for the contact.

- Ideally the customer would like to have a way to add all order numbers to the email using the merge fields functionality.

Currently all that happens is the first record is used and all subsequent records are not shown in the email
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.