List Export Is Empty For OBIEE 11g Marketing Segmentation (Doc ID 2169359.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version 8.1 [21039] and later
Information in this document applies to any platform.

Symptoms

List export is empty OBIEE 11g Marketing Segmentation

Problem Description:
Scenario 1:

 1) Create a new campaign in Siebel.
 2) Create a new Segment in BI 11g without performing an Update Counts.
 3) Add Segment to Campaign in Siebel.
 4) Add Export list in Siebel.
 5) Load and launch the campaign --> the export will result in an empty list.

 Scenario 2:

 1) Create a new campaign in Siebel.
 2) Create a new Segment in BI 11g by performing an Update Counts and then Save.
 3) Add Segment to Campaign in Siebel.
 4) Add Export list in Siebel.
 5) Load and launch the campaign --> the export will contain results.

Cause

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