Siebel Inbound Webservice Needs Too Long To Create Opportunity With 250kB Attachment, After Previous Session Timeout (Doc ID 2169468.1)

Last updated on AUGUST 14, 2016

Applies to:

Siebel CRM Service - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

When using a Siebel Inbound WebService to create an Opportunity, a session was timing out due to no new request, as is expected. When a new request did arrive, and a new Siebel Session needed to be created, it was found that if the new EAI request included a large Attachment, then the request from the Web Server to SWSE to start the new Session was taking up to 600 seconds to be processed.

Cause

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