Siebel 8.1.1.5 installed with Oracle iPlanet as Web Server not Working (Doc ID 2169608.1)

Last updated on AUGUST 17, 2016

Applies to:

Siebel CRM - Version 8.1.1.5 [21229] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.5 [21229] version, System Admin

ACTUAL BEHAVIOR
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Siebel 8.1.1.5 installed with Web Server Oracle iPlanet was not working . The web servers suddenly stopped working for a long time, then started running and stopping. The behavior was intermittent.

The issue was consistently happening in the customer server affecting the performance severely.

Performance was also affecting the following resources:

1) iPlanet hanging;
2) Customer authentication;
3) EAI Data Map execution;

Changes

 No Changes were recently processed in the Environment.

Cause

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