Error Occurred While Creating File In Filesystem (Doc ID 2171070.1)

Last updated on AUGUST 15, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.3 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Unable to  create attachment record from any screen.

ERROR messages found in FSMSrvr component :
SrmRouting SrmRoutingSubevent 4 000c769757820f00:0 2016-08-09 16:27:04 SNDNFY
IDS : FLAGS [1] : REQID [1-1MO-CC3] : SRBSESSID [14976b058200002SiebPROD1] : SRMCONNID [21]
SRC : SRC_ID [] : SRC_KEY []
DEST : ROUTE_ID [FSMSrvr] : ROUTE_KEY [] : ROUTE_SRVR [] : LANG_CODE [ENU] : CODE_PAGE [1200]
FSMLog FSMInfo 3 000c769757820f00:0 2016-08-09 16:27:04 FSMSrvr getting thrctx
FSMLog FSMDebug 5 000c769757820f00:0 2016-08-09 16:27:04 [14976b058200002SiebPROD1] Input Props - closeFile=TRUE : funcCode=15 : fileName=S_LIT_1-5WCFT7_1-3PTZL.SAF : nIn=28672 : openMode=3 : partName=
FSMLog FSMError 1 000c769757820f00:0 2016-08-09 16:27:06 FSM::createFile: Unable to open file E:\Siebel\SiebelFS\att\S_LIT_1-5WCFT7_1-3PTZL.SAF
FSMLog FSMDebug 5 000c769757820f00:0 2016-08-09 16:27:06 [14976b058200002SiebPROD1] Output Props - errCode=1 : nOut=0 : fileSize= : modTime= : fd=-1

 

Changes

 There is no changes made to the environment

Cause

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