Rich Text Editor Abnormal Resize Behaviour In OpenUI

(Doc ID 2171735.1)

Last updated on AUGUST 12, 2016

Applies to:

Siebel CRM - Version 15.9 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.9 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Unable to resize Rich Text Editor in OpenUI




STEPS
-----------------------
1) Navigate to Communications >> All Communications
2) In the form applet try resizing the Rich text editor.

Result : the height is reduced only once. After that unable to resize.


3) Now click on the Subject and navigate to "Communication Detail View".

Result:
No issue in resizing the RTE in this view



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms