Quick Fill TempOn Activity Form Applet, Activity Template Doesn't Seem To Apply The "Contacts" Field (Doc ID 2172011.1)

Last updated on AUGUST 18, 2016

Applies to:

Siebel Automotive - Version 8.2.2.14.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms


On Activity Form Applet, Activity template doesn't seem to apply the "Contacts" field .


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in Siebel App
2. Navigate to activity Form applet
3. Select an activity
4. Menu -> Save as template with values for Account and Contact Fields
5. Create a new record/activity
6. Menu -> Apply template
note the contacts field is not populated with any value.

Cause

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