Sorting on Pick lists with Standard User Key U1 (Doc ID 2173010.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14 [IP2014] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Sorting of Pick lists with Standard User Key is causing performance issue 

EXPECTED BEHAVIOR
-----------------------
Sorting of Pick lists to be performed based on the Pick list Business component

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Go to Order Entry Line Items List Applet

2.Create new Record and Open Product Pick Applet.

3.Sorting is done based on Pick list sort Specification

4.Remove Sort Specification in Pick list and remove 'All Mode Sort' User property in Internal Product BC.Compile BC and Pick list.

5.Open Product Pick Applet,sorting is done based on the User key where as in Administration - Product View,sorting is performed based on BC Sort Specification.So,the behavior of existence of All Mode Sort User Property in BC behaves different for BC and Pick list

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms