Last updated on MARCH 02, 2017
Applies to:Siebel Server Sync - Microsoft Exchange Server - Version 18.104.22.168.14 [IP2014] and later
Information in this document applies to any platform.
SSSE synchronization is not working for few users. In the logs, following error appears for the user:
Unable to lock the user in the User Map. Another engine is probably extracting the user.
(service.cpp (852)) SBL-DAT-00472: Generic SSA NOTOK error message.
What could cause this error message and how to avoid this?
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