Book Appointment in Activity Errors Out - Activity is currently in use by another booking operation. (SBL-ABS-00113) (Doc ID 2173525.1)

Last updated on AUGUST 18, 2016

Applies to:

Siebel Scheduling - Version 8.1.1.11.10 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.11.10 [IP2013] version, Scheduling

Book Appointment in Activity errors out.

ERROR
-----------------------
Activity is currently in use by another booking operation.(SBL-ABS-00113)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to eCommunications application
2. Navigate to FS Activity Form Applet - from Activities
3. Click Book Appointment
Error thrown

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms