Administration-iHelp Designer Palette Is Not Visible

(Doc ID 2173580.1)

Last updated on AUGUST 18, 2016

Applies to:

Siebel CRM - Version [23021] and later
Information in this document applies to any platform.


iHelp Designer Palette is visible on machines having 32 bit java versions installed, but same is not working on 64 bit java enabled machines.
There is no change in webtemplates regarding this and with same webtemplates its working on 32 bit java enabled machines.
Are there any settings regarding 64 bit enabled machines?


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