Open UI- LookupValue For Linux Versus Solaris (Doc ID 2173595.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Workflow - Version 8.1.1.14.8 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 15.10 [IP2015] version, Client Functionality

LookupValue for linux versus solaris

we have the following BC configuration (=Siebel Vanilla):
BC: Action
Field: Display
PreDefault Value: Expr: "LookupValue(""ACTIVITY_DISPLAY_CODE"", ""Calendar and Activity"")"

LOV Config:

Type: ACTIVITY_DISPLAY_CODE
Name: Calendar and Activities
Value: Calendar and Activities

Means no “Calendar and Activity” in the LOV config

If we call the WF in eComm then we do not face any problem on Solaris or Linux environments. The activity will be generated with Calendar and Activity in the DB.
If we call the WF within a WfProcMgr then we do not face any problem on Solaris BUT we face an error on Linux environments. (see error message attached - SBL-DAT-00498: '<?>' is a required field).
We compared all WfProcMgr parameter on Linux and Solaris environement. There is no difference.

ERROR
-----------------------
ObjMgrLog Error 1 0000000957764d77:0 2016-07-01 17:22:22 (svbcoper.cpp (534)) SBL-BPR-00100: This error is returned when the workflow/task is executing the Siebel Operation business service.
ObjMgrBusServiceLog InvokeMethod 4 0000000957764d77:0 2016-07-01 17:22:22 Business Service 'Workflow Siebel Operation' invoke method 'Insert' Execute Time: 1.177 seconds.
ObjMgrBusServiceLog InvokeMethod 4 0000000957764d77:0 2016-07-01 17:22:22 End: Business Service 'Workflow Siebel Operation' invoke method: 'Insert' at 696d3ee8
ObjMgrLog Error 1 0000000957764d77:0 2016-07-01 17:22:22 (stepexec.cpp (1370)) SBL-BPR-00187: Error updating business component at step 'Create Worklog Activity'.
PrcExec PropSet 4 0000000957764d77:0 2016-07-01 17:22:22 Setting runtime value of property 'Namespace: 'USER' Name: 'Activity Id' Datatype: 'String'' to:
PrcExec PropSet 4 0000000957764d77:0 2016-07-01 17:22:22 5-3WI34LZ
PrcExec PropSet 4 0000000957764d77:0 2016-07-01 17:22:22 Setting runtime value of property 'Namespace: 'USER' Name: 'External Application Reference' Datatype: 'String'' to:
PrcExec PropSet 4 0000000957764d77:0 2016-07-01 17:22:22
ObjMgrLog Error 1 0000000957764d77:0 2016-07-01 17:22:22 (stepexec.cpp (401)) SBL-BPR-00187: Error updating business component at step '<?>'.
PrcExec PropSet 4 0000000957764d77:0 2016-07-01 17:22:22 Setting runtime value of property 'Namespace: 'USER' Name: 'Error Code' Datatype: 'String'' to:
PrcExec PropSet 4 0000000957764d77:0 2016-07-01 17:22:22 (SBL-BPR-00187)
PrcExec PropSet 4 0000000957764d77:0 2016-07-01 17:22:22 Setting runtime value of property 'Namespace: 'USER' Name: 'Error Message' Datatype: 'String'' to:
PrcExec PropSet 4 0000000957764d77:0 2016-07-01 17:22:22 Error updating business component at step '<?>'.(SBL-BPR-00187)
StpExec End 4 0000000957764d77:0 2016-07-01 17:22:22 Stopping step instance of 'Create Worklog Activity' with an 'Error' status.

Cause

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