Siebel OpenUI Client Slow Login Response (Doc ID 2173710.1)

Last updated on AUGUST 22, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.15 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.15 [IP2014] version, System Admin

ACTUAL BEHAVIOR
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Siebel OpenUI client slow login response

Hi Team,

Siebel OpenUI Client is taking longer time to complete the Application login authentication and to take the user to the Home Page but HI client is faster. Can you please check the attached logs and help improve the login performance?



EXPECTED BEHAVIOR
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Siebel openUI login should be seemless

STEPS
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The issue can be reproduced at will with the following steps:
1. Ivoke Siebel OpenUI application.
2. Enter credentials
3. It takes long time to see the home page.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot perform activities on a timely manner

Cause

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