Booking Appointment Shows Extra Slots Apart from Engineer's Available Slots (Doc ID 2173887.1)

Last updated on AUGUST 18, 2016

Applies to:

Siebel Scheduling - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.7 [21238] version, Scheduling

ACTUAL BEHAVIOR
---------------
GetAppointment shows extra slots out of the schedule time defined.

EXPECTED BEHAVIOR
-----------------------
GetAppointment should show only slots within the schedule time defined.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:1. Login to application
2. Navigate to Activities
3. Drilldown activity type
4. Schedule
5. Click on Book Appointment
6. Gets extra slots



Cause

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