How To Increase MarketingJobsLogSize Parameter (Doc ID 2174488.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version 8.1.1.11.14 [IP2013] and later
Information in this document applies to any platform.

Goal

How to Increase MarketingJobsLogSize parameter?

The following error appears while trying to load campaign that include 100 segment, to avoid this it's required to increase MarketingJobsLogSize value in instanceconfig.xml file, we known that this Parameter is mapped to JobsLogSize parameter in 11G version but we didn't find both parameters MarketingJobsLogSize or JobsLogSize in current instanceconfig.xml

Error:
(Error/Warning : Error invoking service 'Mktg Data Load Service', method 'CampaignLoad' at step 'Load Segment Tree Cells/Segments'.(SBL-BPR-00162)
--
Operation 'getJobInfo' of Web Service 'com.siebel.analytics.web/soap/v1.JobManagementService' at port 'JobManagementServiceSoap' failed with the following explanation: "Unable to find job with Id "289". Too much time may have expired since you generated or accessed this job.".(SBL-EAI-04308))

So please we need to know the following:

1. The objective of this parameter to cause this issue.
2. How to determine the required parameter value to load 100 Segment.
3. How to edit this parameter although we didn't find it in current instanceconfig.xml file

Solution

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