Signature Conversion from High Interactivity to Open UI Does Not Migrate Any Signatures (Doc ID 2174700.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Media CRM Sales - Version 15.8 [IP2015] and later
Information in this document applies to any platform.

Symptoms

When executing the Conversion utility to convert the existing High Interactivity (HI) Signatures to the new Open UI format, the Conversion executes without performing the migration.

 

This one-time utility to convert existing High Interactivity Signatures to Open UI is not working; however, there are minimal error messages in the log.


STEPS
1. Follow the instructions described in Siebel Life Sciences Guide - Siebel Innovation Pack 2015 - May 2015 > pages 115-156 to create the Convert functionality.

2. Launch epharma_enu application in High Interactivity using IE 8.
3. Navigate to Site Map > Signature Screen > Migrate tab
4. Click the Convert button.

Result:  No High Interactivity Signatures are converted to the new Open UI format.

Cause

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