SFS component is referring to attachment files which are not available in OS anymore

(Doc ID 2175361.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel CRM Call Center - Version SIA [21225] and later
Information in this document applies to any platform.


On : SIA [21225] version

Intermittent error while accessing the attachment file. The attachment file is not available in the OS but the application still referring to the file :

ls: cannot access S_ACCNT_ATT_2-FYS7QK_*.SAF: No such file or directory

SFScleanup has been performed but not solving the issue.


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