SFS component is referring to attachment files which are not available in OS anymore
(Doc ID 2175361.1)
Last updated on MARCH 01, 2018
Applies to:Siebel CRM Call Center - Version 22.214.171.124 SIA  and later
Information in this document applies to any platform.
On : 126.96.36.199 SIA  version
Intermittent error while accessing the attachment file. The attachment file is not available in the OS but the application still referring to the file :
ls -l S_ACCNT_ATT_2-FYS7QK_*.SAF
ls: cannot access S_ACCNT_ATT_2-FYS7QK_*.SAF: No such file or directory
SFScleanup has been performed but not solving the issue.
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