Sales Order Portal Button Navigates to Wrong Account

(Doc ID 2175376.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eCommunications - Version [IP2013] and later
Information in this document applies to any platform.


On : [IP2013] version, Client Functionality

Sales Order Portal button navigate to the wrong Account

Portal button should navigate to the right account linked to respective Sales Order.

The issue can be reproduced at will with the following steps:
1. Open eCommunications client
2. Navigate to Accounts - Accounts List
3. Drill down account name
4. Under Orders drill down Order #
5. Click Portal
In the current view check the Account whether its the original Account from which navigated to Order , but the account is changed here.


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