XML-22045: (Error) Extension Function Error: Class Not Found when using BIPublisher Custom Extension Class with Siebel RTF templates (Doc ID 2176320.1)

Last updated on OCTOBER 13, 2016

Applies to:

Siebel Reports - Version 8.1.1.14.15 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.15 [IP2014] version, Reports

When attempting to use custom class in Siebel BIP reports and adding the JAR classes for XMLPJvmSubSys for the custom class, the template execution fails with below error:

ERROR
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XML-22045: (Error) Extension function error: Class not found 'oracle.bip.extensions.BIPExtensions'

STEPS
-----------------------
The issue can be reproduced only in the customer environment at will with the following steps:
1. Make sure that the Siebel BIP integration is successful with Siebel security model
2. Make sure that standard and custom reports are running successfully.
3. Add a custom class in the custom report and try to run the report after copying the JAR files to CLASSPATH

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run custom reports with custom class and this was causing a setback.

Cause

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