SBL-DAT-00468 When Trying To Do A Check Out In Tools (Doc ID 2177566.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 15.13 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On :  15.13 [IP2015] version, Configuration - Dev Env

Get errors when trying to do a check out in Tools  

Performed a check out of an applet and received two errors:

Also noticing that:
- Under View > Options > language Settings there are no languages to choose from.  
- Under Screens > System Administration - there is nothing there.  
- When attempting to add an object to archive, nothing shows in the Export to Archive file.

ERROR
-----------------------
"No records exist for the current query (SBL-DAT-00468)"
"Unable to create SIF file due to incorrect configuration in repository. No records exist for the current query (SBL-DAT-00468)"



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in the Siebel tools
2. Do a check out
3. The above errors occur

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot checkout

Cause

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