Assignee Not Populated On Abs Result Pick Applet (Doc ID 2178177.1)

Last updated on AUGUST 31, 2016

Applies to:

Siebel Scheduler - Version 15.8 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.8 [IP2015] version, Scheduling

ACTUAL BEHAVIOR
---------------
Assignee not populated on Abs Result Pick Applet

EXPECTED BEHAVIOR
-----------------------
Employee Name(Assignee) should be displayed on Abs Result Pick Applet


STEPS
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1) created the Scheduling/region/Employee/Time Slot/Parameters
2) Enabled ABS/Field Service Component Group
3) Associated the Schedule to the Employee GUESTERM
4) Created Activity and clicked the Book Appointment
5) Abs Result Pick Applet is populated and Assignee field is empty
BUSINESS IMPACT
-----------------------
Assignee not populated on Abs Result Pick Applet

Cause

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