Modify Asset Has Time Difference Between Two Environments (Doc ID 2178183.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.8 [IP2015] version, Siebel Workflow

ACTUAL BEHAVIOR
---------------
Customer noticed that upon execution of Workflow "SIS OM Modify Products & Services Process" there is a difference in the execution/response time between the below two different environments.

More specifically while testing in HI 8.1.1.11 environment they have not noticed any performance issue.
However, when upgraded the environment to Open UI with Siebel Version IP15 they noticed that they have great performance degradation.

EXPECTED BEHAVIOR
-----------------------
After upgrade from 8.1.1.11 to IP15 difference in the execution/response time between the two different environments should not be different.




Cause

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