ProductConfigurator Web Service - Unable To Replace An Item (Doc ID 2178346.1)

Last updated on JANUARY 23, 2017

Applies to:

Siebel eCommunications - Version 8.1.1.11.16 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When trying to use ReplaceItem with ProductConfigurator Web Service the following error can be seen:

Complex Object Instance Service Internal Error:
GetProperty failed.
Property Prod Item Id cannot be empty..(SBL-CFG-00155)

Cause

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