Siebel 15.9 HTTP Webserver does not start on AIX Security Patch 7100-04-02-1614 (Doc ID 2178438.1)

Last updated on AUGUST 31, 2016

Applies to:

Siebel CRM - Version 15.9 [IP2015] and later
Information in this document applies to any platform.

Symptoms

 On Siebel 15.9, starting the IBM HTTP Web Server generates a core dump with callstack as below:

[siebsupp@:/ibmihs/IBMIHS/ihs7/HTTPServer/bin] ./startapa
/ibmihs/IBMIHS/ihs7/HTTPServer/bin/apachectl[80]: 15728870 Illegal instruction(coredump)

 

Call Stack:
----------------
ssstrcnv.Transcode(const wchar_t*,unsigned char*,const CCFTranscodeParams*,CCFTranscodeResult*)(??, ??, ??, ??) at 0xd136efec
SScharToMultiByte(char*,const wchar_t*,int)(??, ??, ??) at 0xd136bdd8
sschconv.SScharToMultiByteDup(const wchar_t*)(??, ??) at 0xd136c470
_SSdlopen(const wchar_t*,int)(??, ??) at 0xd138f2bc
CCFLoadLib::NativeLoad(const SSstring&)(??, ??) at 0xd13a04e8
CCFLoadLib::Load(const SSstring&)(??, ??) at 0xd139d0b0
CSSAESCrypter::LibLoader::LibLoader()(??) at 0xd278616c
__sinit80000000_x_2fvobs_2fcore_5fccf_2fsrc_2fcore_2fccf_2fimpl_2fcrypt_2frsa_2fcommon_2faescrypter_2ecpp()() at 0xd2786050
__catchThrownException() at 0xd0cb4d38
initialize_one_library(??, ??) at 0xd0181a1c
initialize_libs(??, ??) at 0xd0180c80
load_libs(??) at 0xd0180754
loadAndInit(??, ??, ??) at 0xd01838a0
dlopen(??, ??) at 0xd01f03e8
apr_dso_load() at 0xd0699adc
mod_so.load_module() at 0x10041834
invoke_cmd() at 0x10002a6c
execute_now() at 0x100027f8
ap_build_config_sub() at 0x100024b8
ap_build_config() at 0x10005dc0
process_resource_config_nofnmatch() at 0x10001f94
ap_process_resource_config() at 0x10004d1c
ap_read_config() at 0x10005848
main() at 0x10000ce0
(dbx) env
env

Changes

 AIX was upgraded from 7100-04-01-1543 to 7100-04-02-1614 with security patch adde.v2.common.rte 7.1.3.45

Cause

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