SBL-SMI-00050: The value " ", is invalid for parameter Message Trace, Object Manager Not Online (Doc ID 2178484.1)

Last updated on SEPTEMBER 01, 2016

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 16.3 [IP2016] version, System Admin

Issue starting custom Open UI component.

Custom OM component fails to start after upgrade with the below errors.

ERROR
-----------------------

Enterprise Log:


ServerLog ProcessExit 1 000054cc57bd3f4c:0 2016-08-24 16:28:03 xxxObjMgr_enu 10032 TERMINATED Process 10032 was terminated

 

Object Manager Log:

SBL-SMI-00050: The value " ", is invalid for parameter Message Trace




STEPS
-----------------------


The issue can be reproduced at will with the following steps:
1. Connect to server manager
2. list component xxxObjMgr

3. Shutdown component xxxObjMgr

4. Startup component xxxObjMgr
5. status is not online



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot start the custom Object Manager.

Cause

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