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Personalization Conditions Not Working In Siebel EChannel (Doc ID 2179496.1)

Last updated on MARCH 03, 2018

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Goal

Please let us know if there are any limitations with usage of personalization rules in the Siebel eChannel application. When GetProfileAttr is used in Conditional Expression of a applet rule to retrieve a profile attribute set through script, the applet will get displayed regardless of whether the condition is met or not.
 

Solution

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