After creating new Account, BREADCRUMB should contain the account details as well (ID, etc.) (Doc ID 2180258.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.6 [IP2015] version, Configuration - General

ACTUAL BEHAVIOR
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Breadcrumb empty after using Popup applet to create Opportunity and Account

Customer is using a popup applet to create new accounts and new opportunities. By clicking on "Save" Button on the popup they are redirected on a detail view of the created object.
Their issue is that the breadcrumb is not filled in with the name of the opportunity or account.
Just for information Drill down on an opportunity or account on list applet takes them on the same view and the drilldown is well completed.

EXPECTED BEHAVIOR
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Breadcrumb should not be empty.

STEPS
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Tested internally in the below context:
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Home Page View: "Account Screen Homepage View"
Applet: "Account Home Add Virtual Form Applet"
View: "Account Detail - Contacts View"

Tests
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1. Using the "Add&Go" functionality on the Home applet, added a new line.
a. The UI was redirected to the "SIS Account Entry Applet"
b. Breadcrumb shows only "Account:"

Cause

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