BIP Reports Are Not Opening In Task Based UI (Doc ID 2180630.1)

Last updated on NOVEMBER 23, 2016

Applies to:

Siebel CRM - Version 15.9 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.9 [IP2015] version, Task Based UI

When attempting to implementation BIP reports are generated in Task based UI(TBUI) based on custom script called from a custom button
the following error occurs.

ERROR
-----------------------
SBL-RPT-00131: Report generation has failed on the Report Server.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch the task from task pane
2 Click on the print button to generate BIP report.
3 Error message is displayed,no report is generated.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot print report

Cause

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