Problems With Microsoft Outlook to Siebel Open UI Drag and Drop 2.0.12 Add-In (Doc ID 2181460.1)

Last updated on FEBRUARY 21, 2017

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Goal

I have installed the Add-in (Siebel for Outlook Drag and Drop 2.0.12) in my Microsoft Windows 64-bit Operating System Desktop.

After installing the Add-In, I have restarted Microsoft Outlook Client, and even restarted my desktop but still the add-in is not visible.

My question is: does Patch 23305377: Siebel for Outlook Drag and Drop 2.0.12 supports for Microsoft Windows 64-bit Operating Systems or not?

And in Doc Id 2117212.1, I came across below statements :

Platform and Email Client Support

Microsoft Windows only
32-bit Microsoft Outlook only (multiple versions support)

So, I just wanted to understand Patch 23305377: Siebel for Outlook Drag and Drop 2.0.12 supports what kind of Windows Operating Systems and 32-bit or 64-bit?
 

Solution

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