Applet Title is Missing For Toggled Applet in Extra Payment View while Toggling from List to Form Applet (Doc ID 2182547.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Siebel Financial Services CRM - Version 16.4 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.4 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
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Applet Title is not showing after Toggling from List to Form

Customer facing the issue with Applet Toggle. If the applet is toggled from List Applet to Form Applet the applet title is not appearing. This is replicable in vanilla srf.
 

EXPECTED BEHAVIOR
-----------------------
Applet should display the Title while toggling between List to Form applet.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Siebel IP2016 environment
2. Navigate to Sitemap - Service Request Screen
3. Service Request -> Account Services -> Extra Payment
4. Toggle the list applet using Toggle control
5. Applet will be toggled to form applet

Cause

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